Diversion Add-On Training

This course includes additional training for staff who use HIFIS for diversion. Because this is a newer module, it's not part of the core training for any of our other roles yet, so this is intended as a supplement to other training.

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Diversion Module Training

2:21

Diversion module overview

00:00

The Diversion module, new in HIFIS version 4.0.60.1, can be used to record all Diversion attempts.

Doing a Diversion Workflow in HIFIS

9:52

How to use the diversion workflow

00:00

In this video, Ali Ryder with Acre Consulting shows you how to do a diversion workflow in HIFIS. It's a really tool effective for newer staff who are new to the diversion concept, and also for experienced staff who like the ability to add details to HIFIS as they go.

Doing a Diversion Attempt in HIFIS

7:46

How to record a diversion after the fact

00:00

In this video, Ali Ryder from ACRE Consulting shows how to do the Diversion one-pager in HIFIS. It's a quick way to record what happened during a diversion conversation.